top of page

Frequently asked questions
 

Learn more about how our services work to support you.

  • My organisation would really benefit from hearing more about your services, could you provide a presentation?
    Absolutely. Drop us an email at hello@kinkajouconsulting.com
  • I am really not sure what I want, can we chat with no obligation?
    Absolutely. We are more than happy to have a chat. If you do not feel we are a good fit for you then no problem at all. We may even be able to recommend other companies for you to connect with.
  • What is your pricing?
    We have two brochures with pricing information, one for organisations and one for individuals. - LINK. We offer accessible pricing for individuals. We also put pricing for our coaching programs on our web pages.
  • We are a education institution and wondering if you provide services to students?
    Yes we do, reach out for a chat so we can understand what you are interested in. We are always evolving out services to fit new contexts and have many workshops and coaching options that work for students about to enter the workplace.
  • Do you support organisations and teams to improve their hybrid or remote work models?
    Yes, we do. Our founder has decades of experience leading global agile teams and is passionate about evolving working methods that fit the organisation's and team's context and goals. Many companies are 100% remote or hybrid and are challenged with adjusting working practices to be more efficient.
  • What should I expect in a coaching session?
    Expect to be gently challenged. To gain the most it’s critical to permit your coach to explore, question, and challenge potentially self-limiting attitudes or behaviours. We look to you to bring; Curiosity. Openness to growth and feedback. Respect and trust. Responsibility for yourself and the actions you undertake. A 'beginners mindset'.
  • What is coaching?
    In a challenging environment, coming together to reflect on pressing problems can generate ideas if individuals engage honestly with challenges. As accredited coaches, we use coaching interventions to help uncover blind spots and act as your guide. We do not provide solutions. Instead, we offer a confidential and safe thinking space. We ask questions that help prompt new ways of thinking. Learning happens through exchange, self-reflection, and your actions and accountability outside of the sessions.
  • Is coaching confidential?
    Yes! Whatever we discuss in the sessions remains confidential. If your organization is paying for your coaching we do not share any details with HR or your boss. It is up to you to share your own progress. The only time we would break confidentiality is in specific circumstances that represent a risk of harm to yourself or others.
  • Does coaching work well online?
    It really does. The majority of our coaching is done virtually now. This means we can be super flexible with arranging the perfect time for your coaching session.
  • What is group or team coaching and who is it for?
    Group or team coaching feels different from 1:1 coaching. In group or team coaching, one coach works with several individuals simultaneously, helping them harness the power to help each other. Learning happens through thinking out loud, exchange, listening, self-reflection, and your actions and accountability outside of the sessions. Group coaching is for individuals who 1) are from the same organization but have different teams that they work on day to day or 2) individuals from different organizations that have a common professional development goal. Team coaching is for individuals from the same organization who work together day to day on the same projects.
  • What is team coaching?
    It is similar to group coaching.
  • What outcomes can I get from coaching?
    It depends on you. We fully expect great results to come from our session(s), but we cannot guarantee any specific outcomes or that all clients will achieve the same results. The results are entirely dependent on your commitment and the effort you put into the sessions and any actions you decide on.
  • What should I look for in a coach?
    Firstly, training and accreditation! Coaching is unregulated which means you can unwittingly hire a coach with no formal training. Kinkajou coaches all possess a Masters in Coaching Psychology and Positive Psychology as well as accreditation with the European Mentoring & Coaching Council (EMCC). Secondly, your coach should take their responsibilities seriously. It is important before you take part in coaching that we have a clear understanding of where the boundaries of that responsibility lie. Kinkajou coaches only provide coaching that we are qualified to give. We commit to be open-minded, non-judgemental, focused, transparent, considerate, and respectful, and undertake any preparation that might be necessary to work with you effectively. We agree to maintain the ethics and standards established by the EMCC.
  • How many coaching sessions do I need?
    It depends on you. Everyone is different. Although we offer coaching programs with a set number of sessions, we can add more sessions if you need more.
bottom of page